At Rident Denpro Pvt Ltd, we are committed to ensuring that your orders are delivered promptly, securely, and in accordance with our shipping guidelines.

1. Serviceable Locations

We currently facilitate shipping within India. International shipping services are not available at this time.

Deliveries to remote or hard-to-reach locations may experience extended transit times.

2. Processing & Dispatch Timeline

Orders are typically processed within 1-3 business days following confirmation of payment.

Orders placed on weekends or public holidays will be processed on the next working business day.

High-demand periods, including festive seasons and promotional sales, may slightly extend processing times.

3. Shipping Fees & Charges

Shipping costs are determined based on factors such as order value, delivery address, and selected shipping method. The exact fee is calculated and displayed at checkout before finalizing the purchase.

Promotional offers may provide free shipping for qualifying orders exceeding a specified purchase amount.

4. Estimated Delivery Duration

Standard delivery generally takes 5-7 business days, contingent on the customer’s location.

Expedited delivery options may be available at an additional charge for faster shipment.

Unforeseen circumstances such as adverse weather conditions, logistical disruptions, or operational delays may impact estimated delivery times.

5. Tracking & Order Status Updates

Upon dispatch, customers will receive an email or SMS notification containing a tracking number to monitor the shipment’s progress.

If tracking details are not received within 48 hours post-purchase, customers are advised to contact our support team for assistance.

6. Damaged, Lost, or Misrouted Shipments

If an order arrives in a damaged condition, customers must notify us within 48 hours of delivery, accompanied by photographic evidence.

In cases of lost or undelivered shipments, we will coordinate with our logistics partners to resolve the issue and, if necessary, arrange for a replacement.

While we endeavor to ensure timely and accurate deliveries, Rident Denpro Pvt Ltd is not liable for delays caused by external courier services.