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Introduction
Rident Denpro Pvt Ltd (“we,” “our,” “us”) is committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our e-shop website (“Site”). By using our Site, you agree to the practices outlined in this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a) Personal Information
Name, email address, phone number, and mailing address
Payment details (processed through secure third-party payment gateways)
Account login credentials (if applicable)
b) Non-Personal Information
IP address, browser type, and device details
Website usage patterns and interaction data
Cookies and tracking technologies (see Section 5)
2. How We Use Your Information
We use the information collected for the following purposes:
Order Processing: To process, fulfill, and manage orders placed on our Site.
Customer Support: To respond to inquiries, complaints, or support requests.
Marketing & Promotions: To inform you about new products, special offers, and company updates (only with your consent).
Website Improvement: To enhance user experience, analyze traffic trends, and optimize our services.
Security & Fraud Prevention: To monitor transactions, detect fraudulent activities, and ensure compliance with legal obligations.
3. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:
Service Providers: With third-party vendors, such as payment processors, logistics partners, and IT support providers, to facilitate our operations.
Legal Requirements: If required by law or in response to legal proceedings, court orders, or regulatory requests.
Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or loss. However, no online transmission or storage system can be guaranteed as 100% secure. Users are encouraged to protect their login credentials and notify us of any suspected security breaches.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can modify your browser settings to decline cookies, but this may impact certain functionalities of our Site.
6. Your Rights & Choices
Depending on applicable data protection laws, you may have the right to:
Access, update, or delete your personal information.
Withdraw consent for marketing communications.
Request restrictions on certain data processing activities.
Lodge a complaint with a relevant data protection authority.
7. Retention of Information
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal requirements.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage users to review their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates may be communicated via email or notifications on our Site.
10. Contact Us
For any questions, concerns, or requests regarding your privacy, please contact us at:
Rident Denpro Pvt Ltd
By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.